{"id":12200,"date":"2025-08-28T14:47:48","date_gmt":"2025-08-28T12:47:48","guid":{"rendered":"https:\/\/kaizuno.com\/veri-koruma-beyani\/"},"modified":"2026-03-25T09:30:07","modified_gmt":"2026-03-25T08:30:07","slug":"data-protection-declaration","status":"publish","type":"page","link":"https:\/\/kaizuno.com\/tr\/data-protection-declaration\/","title":{"rendered":"Data protection declaration"},"content":{"rendered":"\t\t
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Our data protection declaration<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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*\u00a0 This is a courtesy translation of the original German document. In the event of any discrepancy between this English translation and the German original, the German version shall prevail.<\/em><\/p>

Effective: 1 March 2026<\/strong><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. What this is about<\/h2>

1.1 Scope<\/h3>

This Privacy Policy describes how we process your personal data when you visit our website kaizuno.com or use the KAIZUNO\u00ae Platform. It supplements our Terms of Use, available at kaizuno.com.<\/p><\/div>

1.2 Transparency<\/h3>

We want you to be able to understand what we do with your data and why.<\/p><\/div>

1.3 Applicable version<\/h3>

The current version of this Privacy Policy, as published on kaizuno.com, shall apply at all times.<\/p><\/div><\/div>

2. Who we are<\/h2>

The KAIZUNO\u00ae Platform is operated by:<\/p>

Anrok GmbH<\/strong>
Via Larisch 2, 7031 Laax, Switzerland
UID: CHE-290.490.033
Email: data(at)kaizuno.com<\/p>

Where this Privacy Policy refers to “we”, this means Anrok GmbH. For data protection enquiries, please contact: data(at)kaizuno.com.<\/p><\/div>

3. Our principles<\/h2>

We take care to process data only within the scope of the purposes described. We do not share personal data with third parties unless it is necessary for the operation of the Platform or required by law. And we do not sell your personal data.<\/p>

Aggregated data that does not allow conclusions about individual persons or organisations is used to improve our own products and services.<\/p><\/div>

4. What data we process<\/h2>

4.1 When visiting our website<\/h3>

When you visit kaizuno.com, our web server automatically collects technical data: your IP address, time of access, pages visited, browser and operating system information, and the referring page. We need this data for the secure operation and optimisation of the website. It is generally deleted after 12 months, unless security or legal reasons require longer retention.<\/p><\/div>

4.2 Upon registration<\/h3>

When you create a user account, we collect: first and last name, email address, password (stored in encrypted form), account settings, your organisation and role affiliation, and usage data (features accessed, timestamps of activities). We need this data to provide you with access to the Platform, manage your account and assign the correct permissions.<\/p>

Your account data is stored during active use. After your last activity, we retain it for as long as necessary for the purposes described \u2014 in particular for long-term development comparisons at both individual and organisational level. After that, it is deleted unless statutory retention obligations apply. Organisation administrators can remove invited users at any time.<\/p><\/div>

4.3 When using the Platform<\/h3>

When you use the Platform, we process the data you enter and the data generated during use \u2014 in particular responses to assessment questions, information about the organisational context (such as industry, size and type of organisation), interim saves and the AI-powered results generated from this data.<\/p>

Important:<\/strong> The Platform is not intended for the processing of business figures, customer lists, bank data or confidential strategic information. Should you enter such data, you do so at your own risk (see Terms of Use, Section 5.4).<\/p>

Your usage data is stored during active use and beyond for as long as necessary for the purposes described. After that, it is deleted unless statutory retention obligations apply.<\/p><\/div>

4.4 When inviting team members<\/h3>

Organisation administrators can invite team members by entering their name and email address. The invited person then receives an email with access information. This data is stored for as long as the person is part of the organisation and deleted within a reasonable period thereafter.<\/p><\/div>

4.5 When contacting us<\/h3>

When you contact us via the contact form, by email or by telephone, we process the data you provide (name, email address, message content) to handle your enquiry. This data is deleted after the matter is concluded, unless further retention obligations apply.<\/p><\/div>

4.6 When purchasing our services<\/h3>

When placing an order, we process your billing address, order details and invoice information. Credit card and bank data is processed exclusively by our payment service provider Stripe and is not stored on our own servers. Invoice data (addresses, amounts, invoice numbers) is stored and managed by us in accordance with statutory retention periods (generally 10 years under Swiss law, Code of Obligations Art. 958f).<\/p><\/div>

4.7 Newsletter<\/h3>

If you subscribe to our newsletter, we collect your email address, subscription date and confirmation status. You can unsubscribe at any time via the link in each newsletter email or by emailing data(at)kaizuno.com.<\/p><\/div>

4.8 Chatbot<\/h3>

When you interact with a chatbot on our website, we process your message text and technical data (IP address, browser, timestamp). This data is deleted within a reasonable period after the conversation ends, unless security or legal reasons require longer retention.<\/p><\/div>

4.9 After account deletion<\/h3>

When you delete your account, we retain your data for a reasonable grace period \u2014 to protect against accidental deletion and to allow you to reactivate at a later time. After this grace period, the data is permanently deleted, unless statutory retention obligations or legitimate interests require otherwise \u2014 in particular the preservation of evidence in cases of suspected misuse or unlawful conduct (GDPR Art. 17(3)(e)).<\/p><\/div>

4.10 Legal bases<\/h3>

For customers in the European Union: We process your data on the following legal bases under GDPR Art. 6(1): performance of a contract (lit. b) \u2014 for providing the Platform, account management and payment processing; legitimate interest (lit. f) \u2014 for the secure operation of the website, improvement of our services, website security and chatbot customer support; consent (lit. a) \u2014 for sending the newsletter.<\/p>

For customers in Switzerland: The nDSG (Swiss Data Protection Act) does not have a catalogue of legal bases like the GDPR. Data processing is permissible provided it does not unlawfully infringe personality rights (nDSG Art. 30) and a justification exists (nDSG Art. 31).<\/p><\/div><\/div>

5. Artificial intelligence and your data<\/h2>

The KAIZUNO\u00ae Platform uses artificial intelligence as a core component of our service. Here we explain transparently how this works.<\/p>

5.1 What we use AI for<\/h3>

The AI supports various functions of the Platform \u2014 including the creation of assessment questions, the analysis of responses, the generation of reports and recommendations, and the processing of external information sources. The AI-powered scope of features may change and expand as the Platform evolves.<\/p><\/div>

5.2 What data enters AI processing<\/h3>

The data you enter into the Platform and the data generated during use enter AI processing \u2014 in particular assessment responses, organisational context and general information you provide. Depending on the feature used, the Platform may also retrieve and process information from external sources. Payment data, trade secrets or bank data are not processed.<\/p><\/div>

5.3 Where processing takes place<\/h3>

Data is stored on servers in Switzerland. AI processing takes place on servers within the European Union. Transfer to servers outside the EU\/EEA and Switzerland only occurs if necessary for service provision and appropriate safeguards are in place (see Section 6).<\/p><\/div>

5.4 Transparency<\/h3>

AI-generated content is labelled as such. As described in our Terms of Use (Section “AI inspires \u2014 it does not decide”), AI-powered results may contain inaccuracies, errors or biases. They serve as impulses and do not replace independent review, professional expert advice, or regulatory inspections or certifications.<\/p><\/div>

5.5 Responsibility for inputs<\/h3>

The Platform may employ technical safeguards to detect inappropriate inputs. Responsibility for the nature and content of the data entered lies with you and your organisation.<\/p><\/div>

5.6 Classification under the EU AI Act<\/h3>

Based on the current state, the KAIZUNO\u00ae Platform is classified as a limited-risk system under Regulation (EU) 2024\/1689 (EU AI Act). The system supports users in assessment and analysis processes, does not make automated decisions with significant impact on people’s rights or wellbeing, and requires human oversight of results. This classification may be adjusted as the Platform evolves or regulatory requirements change.<\/p><\/div><\/div>

6. Third-party providers and data transfers<\/h2>

We work with the following service providers to operate the Platform:<\/p>

6.1 Amazon AWS (infrastructure and storage)<\/h3>

Our Platform is hosted on Amazon AWS. Data is stored in Switzerland. AI processing takes place in the EU. If a transfer to the USA is required, it is carried out on the basis of Standard Contractual Clauses (GDPR Art. 46(2)(c)) and the EU-US Data Privacy Framework.<\/p>

Privacy policy:
https:\/\/aws.amazon.com\/privacy\/<\/a><\/p><\/div>

6.2 Stripe (payment processing)<\/h3>

Payments are processed by Stripe. The primary storage location is the EU, with redundant backup in the USA. The legal basis is the EU-US Data Privacy Framework, supplemented by Standard Contractual Clauses. Credit card and bank data is processed exclusively by Stripe and is not stored on our own servers. Invoice data (addresses, amounts, invoice numbers) is stored and managed by us.<\/p>

Privacy policy:
https:\/\/stripe.com\/privacy<\/a><\/p><\/div>

6.3 Wordfence (website security)<\/h3>

To protect our website, we use Wordfence (DDoS protection, malware scanning). IP addresses and browser information are processed in this context. The storage location is the USA. The legal basis is Standard Contractual Clauses and legitimate interest.<\/p>

Privacy policy:
https:\/\/www.wordfence.com\/privacy-policy\/<\/a><\/p><\/div>

6.4 Security standards of our partners<\/h3>

We only work with service providers that implement appropriate security measures (encryption, access control, audits). All partners are bound by appropriate contractual arrangements \u2014 depending on the provider, such as data processing agreements, Standard Contractual Clauses or comparable data protection agreements.<\/p><\/div><\/div>

7. Your rights<\/h2>

You have comprehensive rights with regard to your personal data. Below is an overview \u2014 organised by the Swiss Data Protection Act (nDSG) and, where applicable, the European General Data Protection Regulation (GDPR).<\/p>

7.1 Access<\/h3>

You can find out at any time what personal data we process about you and receive a copy in an understandable format.<\/p>

nDSG Art. 25 \/ GDPR Art. 15<\/p><\/div>

7.2 Rectification<\/h3>

You have the right to have incorrect or incomplete data corrected.<\/p>

nDSG Art. 6(5) (principle of data accuracy) \/ GDPR Art. 16<\/p><\/div>

7.3 Erasure<\/h3>

You may request the deletion of your data, provided no statutory retention obligations apply. This does not apply to data required for the performance of a contract, data we are legally required to retain (such as invoices) or data necessary for the assertion of legal claims.<\/p>

nDSG Art. 6(4) (proportionality) \/ GDPR Art. 17<\/p><\/div>

7.4 Restriction of processing<\/h3>

You may request that we restrict the processing of your data \u2014 for example, if you contest the accuracy of the data.<\/p>

GDPR Art. 18<\/p><\/div>

7.5 Data portability<\/h3>

You have the right to receive your data in a structured, commonly used and machine-readable format. This includes your account settings, assessment data and assessment reports.<\/p>

nDSG Art. 28 \/ GDPR Art. 20<\/p><\/div>

7.6 Objection to automated decisions<\/h3>

You have the right to object to a decision based solely on automated processing that significantly affects your rights. The KAIZUNO\u00ae Platform does not make such automated decisions \u2014 the assessment reports are analytical results intended for human evaluation.<\/p>

nDSG Art. 21 \/ GDPR Art. 22<\/p><\/div>

7.7 Objection to processing<\/h3>

Where we process your data on the basis of a legitimate interest (such as for website security or the improvement of our services), you may object to this processing if your particular situation so justifies.<\/p>

GDPR Art. 21<\/p><\/div>

7.8 Withdrawal of consent<\/h3>

Where we process your data on the basis of consent (such as for the newsletter), you may withdraw your consent at any time. The withdrawal takes effect from the moment it reaches us \u2014 the lawfulness of previous processing remains unaffected.<\/p>

GDPR Art. 7(3)<\/p><\/div>

7.9 Complaint to a supervisory authority<\/h3>

If you believe that the processing of your data violates applicable law, you may lodge a complaint with a data protection supervisory authority.<\/p>

For Switzerland:<\/strong>
Federal Data Protection and Information Commissioner (FDPIC)
https:\/\/www.edoeb.admin.ch<\/a><\/p>

For the European Union:<\/strong>
The competent supervisory authority in your Member State.<\/p><\/div>

7.10 How to exercise your rights<\/h3>

Contact us at data(at)kaizuno.com or in writing to:<\/p>

Anrok GmbH
Via Larisch 2, 7031 Laax, Switzerland<\/p>

Please provide your name and email address and describe your concern. A copy of an identity document may be required to verify your identity. We generally process your request within 30 days (nDSG Art. 25(6)). For particularly complex requests, the deadline may be extended \u2014 in that case, we will inform you of the reason and the expected duration. Access requests are free of charge.<\/p><\/div><\/div>

8. Data security<\/h2>

We implement appropriate technical and organisational measures to protect your data. These include encrypted transmission (SSL\/TLS) and storage of your data, access restrictions to authorised persons, confidentiality commitments from all persons involved in processing, regular review of our security standards within our capacities, and procedures for detecting and handling security incidents.<\/p>

No data transmission over the internet is completely secure. Despite our measures, we cannot guarantee absolute security. Should a data protection breach occur that poses a high risk to your rights, we will inform you and the competent supervisory authority in accordance with statutory requirements (nDSG Art. 24 \/ GDPR Art. 33, 34).<\/p><\/div>

9. Cookies<\/h2>

Our website and Platform only use cookies that serve two purposes \u2014 the security of your data and a smooth user experience (such as remembering your language setting or returning you to your last working step). We do not use tracking, advertising or marketing cookies.<\/p>

Specifically, on kaizuno.com we use a session cookie for the language setting\u00a0 and on my.kaizuno.com an additional functional cookie that stores which information pop-ups have already been displayed. In addition, Wordfence and Stripe may set their own technical cookies.<\/p>

No consent is required for technically necessary and functional cookies (Art. 5(3) ePrivacy Directive). You can manage or delete cookies at any time in your browser settings.<\/p><\/div>

10. Changes to this Privacy Policy<\/h2>

We may update this Privacy Policy to reflect changes in law, technological developments or operational requirements. In the event of material changes, we will notify you on the Platform or by email. The current version is always available at kaizuno.com.<\/p><\/div>

11. Contact<\/h2>

If you have questions about this Privacy Policy, you can reach us at:<\/p>

Anrok GmbH<\/strong>
Via Larisch 2
7031 Laax, Switzerland
Email: data(at)kaizuno.com<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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